1. What is a CAA (Certifying Acceptance Agent)?
A Certifying Acceptance Agent (CAA) is a professional or entity officially authorized by the Internal Revenue Service (IRS). Unlike a regular tax preparer, a CAA has specific authority to verify your identity documents (such as your passport) on behalf of the IRS.
Choosing Helpayments LLC as your CAA grants you the following exclusive advantages:
✅ Zero Risk to Your Passport: No Need to Mail the Original
This is the single most important reason to choose a CAA.
The Traditional Way: You are required to mail your original passport to the IRS. This carries the risk of the document being lost in the mail and leaves you without your passport for 3–4 months.
Our Service: As a CAA, we utilize a specialized verification system to authenticate your passport. You keep your original passport with you. We submit a certified copy to the IRS, which carries the exact same legal weight as the original.
Important Requirement: To ensure immediate approval, you must provide a high-quality, crystal-clear photo or scan of your passport. The image cannot be blurry or have any glare (white reflections) from lighting.
✅ Official Certification, Global Service
While our office is registered on the IRS list, our services are available worldwide. Whether you are in China, Europe, Southeast Asia, or South America—as long as you have internet access, we can assist you. We have successfully helped over 6,000 clients from 21 countries obtain their ITINs.
✅ Higher Approval Rate & Priority Processing
The IRS frequently rejects applications due to minor errors on the form (such as selecting the wrong Exception Code).
We are experts in complex tax treaties and IRS regulations.
Applications signed and submitted by a CAA are viewed as more credible by the IRS. This leads to a smoother processing experience and a significantly lower risk of rejection.
2. How to Verify Our Credentials (Transparency)
Trust is the foundation of our partnership. We are an authorized agency listed in the official IRS directory. You can verify our status on the IRS website at any time:
Use your browser's search function (Press Ctrl+F on Windows or Command+F on Mac).
Enter our company name: Helpayments LLC.
You will see our official contact information and certification record.
Important Note on Global ITIN Applications
Under IRS regulations, any IRS-authorized CAA (Certifying Acceptance Agent) is permitted to process ITIN applications worldwide.
This means that:
ITIN applications are not restricted by nationality or country of residence
Applicants are not required to use a CAA located in their home country
You may choose any IRS-authorized CAA to assist with your ITIN application
As long as the application meets IRS requirements, ITIN applications can be submitted from any country worldwide.
3. Success Stories
